I have similar experience to others. Paid over $500 3 1/2 years ago from the Good Guys in Brisbane and the steamer has stopped working totally on the Iron. Given the cost compared to a normal iron it is reasonable to expect to get more than 3 years...

Phillips this product should have a recall asap. It doesn't steam anymore nor does it work. Lucky I have extended warranty but they are also hopeless been waiting 2 weeks for repair and they can't find the part. Apparently the repairer told me the...

My machine is 3 years old and out of warranty but for some reason it does not steam which makes the entire expensive machine pointless and on the odd occasion it does steam it boils over and spits boiling water all over my clothes. Can anything be done...

uess what ? Nobody repairs irons !.....I realise that the iron is 3 years old but at $450 I think I would be entitled to a decade of trouble free ironing....but apparently not. !.....Based on the poor customer service experience, I doubt that I will be...

This iron 12 months old stopped working which it had done on occasion, then would be ok. I phoned Phillips as i still had my Harvey norman Reciept. The lady said no problem return it to Harvey Norman ......That would have been for what reason I will...

THIS IRON IS SOO DANGEROUS Not only is it WAY overpriced, it blew up in my face while I was ironing! Haven't got one word to say about it positively. Never loved it from the beginning... expensive purchase, looked nice but didn't have the ability to...

Purchased from Good Guys, declined extended warranty - WOW what a mistake!! Just stoppped working after two and a half years, expensive iron at $400 to only last that long. Contacted Philips to see if anything could be done, only to be told that they...

Purchased this iron form Sydney Myers. Paid cash. Myers are not able to help re-print receipt. Thought will ring Philips directly for help as it is still winthin its 2 year warranty. they also did not help and wanted proof of purchase. Feeling ripped...

This is the most disappointing purchase. I am onto my 2nd thru warranty, the first was obviously a lemon, but the 2nd is not much better. Does not get creases out, even though I use the minimum iron setting on my washing machine to assist. Worst iron...

nic build isn't a part "breaking down". A good design and good build will work forever. And if you find a dud part in your product in the field, you do the right thing and fix it. This value purchase should be built to last and if it should it...